Privacy Policy

This Privacy Policy explains how Adisha Cosmos (“we”, “our”, “us”) collects, uses, and safeguards the personal information of users (“you”, “your”) who visit cosmos.adishanoir.com or purchase our consultation services.

1. Information We Collect

To provide you with a personalized astrological consultation, we collect:

• Identity and contact information: Your full name, email address, and phone number.
• Birth details: Date, time, and place of birth — essential for preparing your kundli.
• Consultation context: The specific question(s) you share along with your booking.
• Payment information: Processed directly by Razorpay. We do not store card numbers, bank details, or CVV.
• Usage data: Non-personal information such as browser type, IP address, and pages visited, collected via standard web analytics.

2. How We Use Your Information

We use your information strictly for:

• Preparing and delivering your personalized consultation
• Communicating with you regarding your booking, follow-up clarifications, or scheduling
• Processing payments and issuing receipts
• Responding to inquiries and support requests
• Complying with legal and regulatory obligations

3. Confidentiality

The contents of your consultation, your birth details, and any personal context you share are held in strict confidence by the practitioner. We never share, sell, rent, or otherwise disclose your personal information or consultation contents to any third party except as strictly required to deliver the service (e.g., payment processing by Razorpay) or to comply with legal requirements.

4. Data Storage & Security

Your information is stored securely and accessed only by Acharya Amit Upmanyu and authorized administrative personnel as needed. We implement reasonable technical and organizational measures to protect your data from unauthorized access or disclosure. However, no method of electronic transmission or storage is 100% secure; we cannot guarantee absolute security.

5. Data Retention

Your birth details and consultation records are retained for as long as necessary to provide follow-up support and to comply with tax and legal obligations. You may request deletion of your records at any time by writing to us.

6. Third-Party Services

We use the following third-party services that may process limited personal data on our behalf:

• Razorpay — payment processing
• Google Analytics / Web analytics — non-identifying usage statistics (if enabled)
• Email service providers — delivery of consultation reports and receipts

Each of these providers operates under their own privacy policies. We select providers who meet industry-standard data protection practices.

7. Cookies

This website may use minimal cookies for essential functionality (such as maintaining your session) and anonymous analytics. We do not use advertising cookies or tracking cookies for remarketing purposes.

8. Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your data (subject to legal retention requirements)
• Withdraw consent for future communications

To exercise these rights, write to us at cosmos.adishanoir@gmail.com.

9. Children's Privacy

Our services are not directed to individuals under the age of 18. If you believe a minor has provided us with personal information, please contact us and we will delete it.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted here with a revised “Last updated” date.

11. Contact

For any privacy-related questions, write to cosmos.adishanoir@gmail.com or call +91 8630952165.